More About Direct Primary Care (DPC)
Can I keep my health insurance?
Yes! Many DPC members maintain a high-deductible health insurance plan or health-sharing plan for catastrophic events (hospitalization, surgery, emergencies, cancer treatment) while using DPC for all primary care needs. This combination often costs less than traditional comprehensive insurance.
What if I need a specialist or hospitalization?
Your DPC provider coordinates referrals to specialists and helps navigate hospital care. You would use your health insurance for these services. DPC covers primary care; insurance covers catastrophic care.
What's not included in my membership?
DPC covers primary care services provided by your nurse practitioner. Not included:
- Specialist care
- Emergency room visits
- Hospitalizations
- Surgeries
- Advanced imaging (MRI, CT scans)
- Lab costs
These services would be covered by your health insurance or paid out-of-pocket.
Is this legal? Why don't more people know about this?
Yes, DPC is completely legal and growing rapidly across the country. It's simply a different payment model—you're paying directly for medical services rather than through insurance. It's gaining popularity as more people discover the benefits..
Can I cancel my membership anytime?
Yes, DPC memberships are typically month-to-month with no long-term contracts. You can cancel at any time, though specific terms will be outlined in your membership agreement.
What technology do I need for telemedicine appointments?
You need:
- A smartphone, tablet, or computer with a camera and microphone
- Reliable internet connection
- Our secure telemedicine platform (link provided upon enrollment)
- A private, quiet space for your appointment
Is telemedicine secure and private?
Yes! We use HIPAA-compliant, encrypted video platforms to ensure your health information remains completely private and secure. Your appointments are as confidential as in-person visits.
What if I have technical difficulties during my appointment?
Don't worry! We'll provide simple instructions before your first visit. If you experience technical issues, we can quickly switch to a phone call to ensure you still receive care. We're here to help troubleshoot any problems.
How do I schedule appointments?
You can schedule appointments through our secure online patient portal, by phone, or via email. As a DPC member, scheduling is simple and flexible.
What does 'within a specified schedule' mean?
While you can schedule as many appointments as you need, all appointments must be booked during my designated clinic hours and availability. This means:
- Appointments are scheduled at mutually agreed-upon times
- You'll work with my availability (which includes flexible hours to accommodate patients)
- Same-day or next-day appointments are prioritized based on urgency and availability
- Emergency situations are handled immediately; routine matters can be scheduled for the next available slot
- I maintain a schedule that ensures I can give each patient adequate time and attention
What if I need to talk to you between appointments?
DPC members have direct access to me via secure messaging for quick questions, medication refills, or non-urgent concerns. For issues requiring more discussion, we can schedule a phone or video appointment.
Do you offer evening or weekend appointments?
Yes! One of the benefits of telemedicine is flexibility. I offer extended hours including some evenings and weekend appointments to accommodate busy schedules. Specific availability will be communicated to members.
What if I have an urgent health concern after hours?
For true emergencies (chest pain, difficulty breathing, severe injuries), you should call 911 or go to the emergency room immediately. For urgent but non-emergency concerns after hours, DPC members have access to secure messaging, and I will respond as quickly as possible. Depending on the situation, we may schedule an urgent appointment or provide guidance on next steps.
How do I join your DPC practice?
Simply schedule an initial consultation through our website or by calling our office. During this visit, we'll discuss your health needs, answer your questions, and enroll you in our membership program.
What if I'm not sure DPC is right for me?
That's completely understandable! Schedule an initial consultation where we can discuss your specific situation, health needs, and financial considerations. There's no obligation, and I'm happy to help you determine if DPC telemedicine is the right fit for you.